I have several web-based proxy sites that I run to earn a little AdSense cash. I’ve had them for several years now.
My proxy sites require minimal maintenance, but the hosting is expensive (proxies are extremely resource intensive) and as such don’t end up earning me a whole lot. Most hosts don’t allow proxy sites on their servers for this reason.
I’ve been with 4 different proxy hosts over the past few years, and all of them have ended up disappointing me. I always end up experiencing an unacceptable amount of downtime – We’re talking multiple days per month, sometimes weeks.
Anyway, I switched to FusedHosting.net with the promise of unbeatable uptime and fast servers. For the first few months, this seemed to be the case.
And then the downtime started.
I realize that even a day of downtime is unacceptable and should be more than enough reason to make someone switch hosts, but switching ~10 sites to a new host can be somewhat of a pain, especially when you’re as busy as I am.
Communication always sucked with Fused Hosting, but sometimes the downtime was so bad that even the FusedHosting.net domain would be down for days at a time, and emails to their “support team” would bounce back entirely.
On March 17th, I got in touch with someone at Fused Hosting and let them know that I wanted to cancel, and would also like a refund for the obnoxious downtime. They told me, of course, that they would not provide a refund, but that my account had been cancelled. Thank god.
This past month, I was looking at my PayPal account and realized that I was still being billed by FusedHosting. Surprise surprise! They billed me for 4 additional months of hosting for a total of $120.
I attempted to contact them several times regarding this “oversight”, and I wasn’t making any progress. They took days to get back to each email and clearly this was going nowhere. I called several times. Finally I got ahold of someone on the phone.
He took a look at the situation, aka pretended he wasn’t familiar with me, my account, or the situation at hand, and that he had to look it up and familiarize himself. He told me that my paypal account would be refunded, and that it would take 2-3 days to go through. Near the end of the call he also sounded pretty sarcastic, and actually laughed at one point. I wasn’t sure how to react to that, so I just thanked him and decided I’d wait and see what happened.
Well here we are, almost a month later, and nothing. I haven’t been able to get in touch with anyone over there either – They’ve ignored all subsequent calls and emails.
I’m not the only one who has had a bad experience with (or was straight up “scammed” by) FusedHosting. Here is someone else’s story.
I doubt that many of my regular readers are in the market for a proxy host, but I felt obligated to get this out there. Hopefully no one else will get screwed over or scammed by these guys.